About this item

• 5 Boxes Shipment: This 9-piece patio furniture set contains 1 fire pit table (35" x 35" x 24.5"), 1 coffee table (39.5" x 20"x 13.5"), 1 storage box (33.5"x 29.5"x 26'), 2 storage ottomans (17.5" x 17.5"x 16"), 2 corner sofas (29.5"x 29.5"x 25.5") and 2 armless sofas (28" x 27" x 25") that will be shipped in 5 boxes, so they may arrive on the different days. The box of the fire pit includes corresponding screws. And box 1 of the sofa set includes relative screws as well.
• The Warmer, the Better: With 50,000 BTU sufficient heat output, this ETL and CSA-approved propane fire pit table provides you with a steady and comfortable warmth while ensuring your safety. If you want to adjust the flame, just rotate the control knob to select the high or low grade. And this fire pit table can be used in summer as well because of its removable lid.
• Space-saving & Protective Design: This outdoor sectional sofa set can be stored in a compact size which is 93"x 29.5"x 26'(L x W x H), greatly saving your outdoor space. After full storage, the waterproof cover protects this patio sofa set from rain. Likewise, there is another protective cover included, ensuring the longer outdoor service time of this gas fire pit table.
• Softer Cushions, Cozier Feelings: All the cushions are padded with the high-density sponge and covered with removable cushion covers that not only provide you with a comfortable sitting experience but allow you to wash the covers easily. Moreover, the fixing ropes and buttons of ottoman cushions will keep them in position. Due to the light avoidance and light exposure, the color of the cushions is slightly different.
• All-year-round Companionship: The sun-protective mix of brown PE wicker and rustproof steel frame of this patio sofa furniture set as well as the fade-resistant ceramic with marble pattern of this fire pit table makes this 9-piece outdoor conversation set more durable and stable to stand to the outdoor elements, so you can use it in all seasons without worry.
• Sufficient Storage Space: In addition to placing the needed items on the high-quality tempered glass tabletop, the top of the storage box is also ready to accommodate other belongings for great convenience. In addition, the inner space of the storage box is large enough so that you can put some gardening supplies, sports equipment, and tools in it for better storage. And you can put other items in the ottomans as well.
• Warm Tips: 1) Please do not completely cover the stainless steel burner with lava stones. 2) Please keep lava stones dry to prevent splashes caused by humidity when using. 3) Please wait for the stainless steel burner to cool down and cover it with a waterproof cover. 4) Match the standard 20 lbs propane tank (not included). 5) Please always keep the cushions dry.

Description

Don't let the cold winter stop your outdoor parties by using this 9-piece outdoor patio furniture set!
In the cold winter, the 50,000 BTU fire pit table with marble pattern tabletop delivers steady and efficient warmth to you, making the outdoor gathering never ends. And the soft padded cushions can't wait to provide you with a comfortable experience. When it comes to summer, just cover the lid on the fire pit table, using it as an additional coffee table. Therefore, you will get more space to put delicious food. No matter which season you use this outdoor conversation set, the sun-protective PE wicker, rustproof steel frame, and fade-resistant ceramic will always show you its higher durability and stronger stability in the outdoor environment. When the party is over, just put the coffee table, storage box (with all the cushions in it), 2 ottomans, 2 corner sofas, and 2 armless sofas into a compact size for better storage. After that, you can cover the waterproof covers on the patio sofa set and fire pit table respectively for better protection.
Note:
1)Please do not completely cover the stainless steel burner with lava stones.
2)Please keep lava stones dry to prevent splashes caused by humidity when using.
3)Please wait for the stainless steel burner to cool down and cover it with a waterproof cover.
4)Match the standard 20 lbs propane tank (not included).
5)If it rains, please take cushions back home.

Feature

Ship in 5 boxes, which may arrive on different days
2 bags of screws are packed in different boxes (1 bag of screws in the fire pit table box and another bag of screws in the first sofa set box)
50,000 BTU heat output for stable and sufficient warmth
Easy to operate through the simple ignition system
Select the high or low flame based on your needs
Add an elegant touch with a fade-resistant ceramic fire pit tabletop with a marble pattern
Match the standard 20 lbs propane tank (not included)
Use it as a fire pit table or extra coffee table by covering the lid or not
Keep the fire pit table stable with adjustable foot pads
Safe to use the fire pit table with ETL and CSA certifications
The patio sofa set can be arranged in a compact size for space-saving
All the cushions can be stored in the storage box before arranging
Ottoman with storage space for Ottomans' cushion or other objects
Protect the fire table and sofa set from rain and dust with 2 waterproof covers
Soft padded cushions for a comfy sitting experience
Keep the ottoman cushions in place with fixing ropes and buttons
Remove the cushion covers for easy cleaning
A selected mix of brown PE wicker for fade resistance and sun protection
Heavy-duty and rustproof steel frame ensures strong stability
Safer and sturdier to use the coffee table because of the premium tempered glass
Rearrange this 9-piece set into different combinations based on your needs
Help you to install with straightforward instructions included

Specification

Color of Cushions: Black/Gray/Navy/Red/Turquoise/Off White
Material: PE Rattan, Steel, Tempered Glass, Polyester, Sponge, Ceramic
Heat Output: 50,000 BTU
Overall Dimension of Fire Pit Table: 35"x 35"x 24.5"(L x W x H)
Overall Dimension of Coffee Table: 39.5"x 20"x 13.5"(L x W x H)
Overall Dimension of Storage Box: 33.5"x 29.5"x 26"(L x W x H)
Overall Dimension of Each Ottoman: 17.5"x 17.5"x 16"(L x W x H)
Overall Dimension of Each Corner Sofa: 29.5"x 29.5"x 25.5"(L x W x H)
Overall Dimension of Each Armless Sofa: 28"x 27"x 25"(L x W x H)
Dimension of Each Ottoman Cushion: 17.5"x 17.5"x 4"(L x W x Thickness)
Dimension of Each Corner Sofa Back Cushion: 26"x 14"x 7"(L x W x Thickness)
Dimension of Each Corner Sofa Seat Cushion: 25"x 25"x 4"(L x W x Thickness)
Dimension of Each Armless Sofa Back Cushion: 27.5"x 14"x 7"(L x W x Thickness)
Dimension of Each Armless Sofa Seat Cushion: 27"x 25"x 4"(L x W x Thickness)
Overall Dimension of Full Storage: 93"x 29.5"x 26"(L x W x H)
Seat Height from the Ground for Each Corner Sofa: 12.5"
Seat Height from the Ground for Each Armless Sofa: 13.5"
Net Weight of Fire Pit Table: 77 lbs
Net Weight of Coffee Table: 23 lbs
Net Weight of Storage Box: 22 lbs
Net Weight of Each Ottoman: 10 lbs
Net Weight of Each Corner Sofa: 20 lbs
Net Weight of Each Armless Sofa: 18 lbs
Weight Capacity of Fire Pit Table: 330 lbs
Weight Capacity of Coffee Table: 165 lbs
Weight Capacity of Each Ottoman: 350 lbs
Weight Capacity of Each Corner Sofa: 350 lbs
Weight Capacity of Each Armless Sofa: 350 lbs

Package Includes

1 x Fire Pit Table
1 x Bag of Lava Rock
1 x AAA Battery
1 x Fire Pit PVC Cover
1 x Coffee Table
1 x Storage Box
1 x Sofa Set Waterproof Cover
2 x Ottomans
2 x Corner Sofas
2 x Armless Sofas
2 x Ottoman Cushions
4 x Back Cushions
4 x Seat Cushions
2 x Instructions

Shipping Costs & Tax
1. Free Standard Shipping on all items.

2. In accordance with state and local law, your online purchases are subject to state and local sales taxes in effect where delivery is made. If you live in a state that does not impose a sales tax, you may still see the tax calculated on your order if shipped to another state. To the extent any of the factors affecting the calculation of sales tax change between the time you place an order and the time your credit card is charged, the amount appearing on your order as Tax may differ from the sales taxes ultimately charged. Your invoice will reflect the final total tax, which includes state and local taxes.

If you are a tax-exempt organization or reseller, you can apply here for tax exemption on your Tangkula.com orders. After you finish, please send the completed form to support@tangkula.com for review.

Shipping Locations
1. Shipping is only valid for shipping addresses in the United States (excluding Alaska, Hawaii, Puerto Rico, and Guam) and Canada (excluding Northwest Territories, Nunavut, and Yukon).

2. We do not deliver to FPO, APO, and PO Box addresses.

Shipping Methods
All orders are shipped out via UPS or USPS or FedEx or Pioneer.

Shipping and Delivery Estimates
We ship in-stock orders as soon as possible. This is often the day you placed it or the day after, but there are situations where it may take longer. If your item is in stock, your order is estimated to ship on the next business day. All estimates are based on business days.

If you choose to pay by credit card, your order will be billed within 24 hours. The items will usually be shipped out the next business day after we received payment. If you have ordered multiple items with different delivery destinations, you may receive separate order shipments. Delivery will typically take 3 to 5 days, depending on your destination and the shipping carrier. In the event of any shipment not being fulfilled or shipped out after label creation, shipments exceeding 8 business days have the option to choose order cancellations or partial refunds. Please see the return policy for more details.

When encountering force majeure, the processing of orders will be delayed. Nevertheless, it is ensured that your order will be processed in a fast manner when weather permits.

Tangkula takes every reasonable precaution to ensure that the products are not damaged during shipping. However, damage to products can occur during travel from the Tangkula shipping facility to homes or businesses. If the item is damaged in transit, please choose the corresponding item in “My Orders” to apply for a refund or a return within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs, and provide Tangkula with proof of the damage in detail as this will assist us in processing your order refund.

Orders Tracking
You will be sent at least 2 emails for each order you place:

Once you’ve placed an order, you will receive an Order Acknowledgement email to confirm your order details. Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact locations of your shipment, please track your items on the carrier's official website.

You can visit our online Order Status 24 hours a day, 7 days a week, to view the most up-to-date status of your order. Sign in with your Tangkula account and password to get a summary of past orders by visiting our Track Your Order’ Page for detailed steps of order tracking.

Note
1. Please verify you have the correct shipping address on your order PRIOR to making payment as this is the address we will ship to.

2. We are not responsible for any return shipping cost if a product didn’t meet your expectation nor placed a wrong order after the order has been shipped out.

3. Items that weigh less than 150lbs will be dispatched by UPS. While items that weigh more than 150lbs will be delivered by truck.

With Tangkula, you can be sure of consistent, world-class home and outdoor products that meet the highest global quality and safety, delivered in spec and on time.


Product Returns:
We recognize that sometimes an item may not meet your needs or simply does not fit with your décor. In the event that you are not satisfied with your purchase, simply return it within 30 days from the date of purchase. Please keep in mind that all returns must be unused, unwashed, and undamaged and all packaging, labels, and tags must remain intact and be attached to the item. Promotional items, flash sales, clearance items, and any items marked as "final sale" are not eligible for partial refunds, exchanges, or returns. All sales are final. Otherwise, the item may not be eligible for return.


To initiate a return for an exchange or refund, please email us at support@tangkula.com.
If you want to return it by yourself, please email us at support@tangkula.com along with the return tracking number(s).

Please send all returns to:
Tangkula
11250 Poplar Ave, Fontana, CA, 92337
844-242-1885



We do not refund or return original shipping charges. You are responsible for paying for your own shipping costs for returning any item to Tangkula. In the event that you are unable to ship the item out, we will process a return shipping label. Once we’ve received the returned item, we will then process your total refund, excluding return shipping costs, to your original method of payment. Please note that all refunds are processed within 3-7 business days.

If you cannot find what you’re looking for in our Return Policy, please visit our Contact Us page for additional customer service assistance.

Order Cancellations
Order Cancellation Before Shipment:

If you need to cancel your order, you must cancel within 12 hours to receive a full refund.  

Note: Orders cannot be canceled for free if we have shipped within 12 hours.

To cancel your order, please email us at support@tangkula.com. Your refund will be processed and a credit will automatically be applied to the original method of payment within 3-7 business days.

Please note that we are updating our system maintenance between 11:30 pm-4:00 am PST Time. Any online cancellations are not supported. If you would like to cancel your order during this time, please contact our customer service at support@tangkula.com.

Order Cancellation after Shipment:
If you need to cancel after 12 hours of the order and before the item is delivered, please email us at support@tangkula.com to cancel the order. We will process and recall your item(s) right away.
If the package has been recalled, you will receive a full refund minus a flat recall fee of $21, which will be credited back to your original payment within 3-5 business days. *Each recalled package is $21.
If the package has failed to recall, you will receive a failed recall email notification. Please get in touch with support@tangkula.com right away. Cancellations after shipment are only valid to UPS ground delivery service and FedEx. Any items delivered by truck, UPS surepost, or USPS cannot be recalled. All orders must be rejected at delivery.

Returned Products:
For any item returns, you can request a return label. Please notify us in advance of any of the following returned reasons, so we can anticipate that return.

Defective Item:
If you feel you have received a faulty or defective product, we want to quickly correct the problem. To apply for returns, please email us at support@tangkula.com. Our support team will quickly reassess the issue and provide you with a response for up to 48 hours.

Received the Wrong Item:
We follow careful order-picking procedures to ensure every item in your order is correct, but occasionally we do make mistakes. You can choose to keep the wrong item with a partial refund or request the correct item. To request the correct item, we may offer you a free-of-charge return shipping label.

Item Damaged During Transit:
Items are damaged in transit:
In the unlikely event that your item arrives to you in poor condition, please refuse it immediately and contact us at support@tangkula.com. If you do not reject the item, please provide us with a photo or video of the product's outer packaging and product breakage at the first opportunity. After we have submitted a damage claim to the shipping company and received confirmation, you may also request a new product or a full refund. You will be partially responsible if it affects our submission of the claim.

Missing or Lost Item:
If you suspect your package is missing or lost, please email our customer service team at support@tangkula.com with the order number as well as the tracking number so that we can initiate a lost package claim. This claim will help in the recovery of your missing or lost package. The process will take 7 days until a formal confirmation can be received from the shipping company.

Item Received not as Described

Sorry for the inconvenience, please email us at support@tangkula.com. You can choose to keep the item with a partial refund or return this product to receive a refund. 

Note: Tangkula can cancel orders and refund customers' money because of pricing errors (or for any reason)