This is a fairly easy item to put together on your own without help. It's quite sturdy and does not feel flimsy like other coat racks. Mine came with some dents, but customer service took care of that right away by offering a discount (which I took because the dents weren't super noticeable). My complaint is how they package things. No bubble wrapping, just a thin plastic sleeve that is thinner than a plastic grocery bag- probably others have issues with dings and dents because of this and the packaging moves freely. The other complaint is that I had this in my car for a few weeks and the price changed dramatically during that time frame. Everything is inflated though, so it's not just this item.