Tangkula 4 Pieces Rattan Conversation Set, Patiojoy Outdoor Furniture Set with Cushions, Lounge Sofa Set with Coffee Table
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- Premium Material & Sturdy Frame: Constructed of rust-resistant steel and durable PE rattan, this patio conversation sofa set is sturdy enough to serve you for a long time. The outdoor furniture set is weather-resistant and will not crack or deform easily. Besides, non-slip feet can be adjusted to fit uneven ground.
- Upgraded Cozy Experience: Made of high-density sponge and breathable polyester fabric, the seat cushions and back cushions are skin-friendly and high-resilience, so that you won闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷?get tired while sedentary. Plus, the removable cover with smooth zipper is easy to replace and clean.
- Practical Design for More Comfort: The rattan sofas with curved backrest and wide armrest are economically designed to give you the best support and make you cozy. In addition, with tempered glass tabletop, the coffee table offers enough space to place food or drinks, and 4 suckers ensure stability when you are using it.
- Best Entertainment Party Set: This sectional sofa set includes 1 loveseats, 1 lounge chair, 1 single sofa and 1 coffee table, which provides spacious seats for you and your guests. Moreover, each part can be used separately, thus you can place it anywhere you want to meet your different needs.
- Wide Application & Dimension: With modern design and simple style, this patio furniture set is ideal for the garden, patio, balcony, poolside, etc. Single sofa size: 25.5闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕闁秆勵殕閻撴洘銇勯鐔风仴濞存粍鐗曢湁婵犲﹤瀚惌鎺楁煛瀹€鈧崰鏍х暦椤愶箑绀嬫い鎾愁槶閸庣敻寮诲☉婊呯杸闁规儳澧庢导鍥⒑?6.5闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕闁秆勵殕閻撴洘銇勯鐔风仴濞存粍鐗曢湁婵犲﹤瀚惌鎺楁煛瀹€鈧崰鏍х暦椤愶箑绀嬫い鎾愁槶閸庣敻寮诲☉婊呯杸闁规儳澧庢导鍥⒑?0闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?(L x W x H), hold up to 400 lbs. Loveseat size: 27.5闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕闁秆勵殕閻撴洘銇勯鐔风仴濞存粍鐗曢湁婵犲﹤瀚惌鎺楁煛瀹€鈧崰鏍х暦椤愶箑绀嬫い鎾愁槶閸庣敻寮诲☉婊呯杸闁规儳澧庢导鍥⒑?7闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕闁秆勵殕閻撴洘銇勯鐔风仴濞存粍鐗曢湁婵犲﹤瀚惌鎺楁煛瀹€鈧崰鏍х暦椤愶箑绀嬫い鎾愁槶閸庣敻寮诲☉婊呯杸闁规儳澧庢导鍥⒑?0闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?L x W x H), hold up to 800 lbs. Lounge chair size: 55闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕闁秆勵殕閻撴洘銇勯鐔风仴濞存粍鐗曢湁婵犲﹤瀚惌鎺楁煛瀹€鈧崰鏍х暦椤愶箑绀嬫い鎾愁槶閸庣敻寮诲☉婊呯杸闁规儳澧庢导鍥⒑?3.5闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕闁秆勵殕閻撴洘銇勯鐔风仴濞存粍鐗曢湁婵犲﹤瀚惌鎺楁煛瀹€鈧崰鏍х暦椤愶箑绀嬫い鎾愁槶閸庣敻寮诲☉婊呯杸闁规儳澧庢导鍥⒑?0闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?(L x W x H), hold up to 800 lbs. Coffee table size: 36闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕闁秆勵殕閻撴洘銇勯鐔风仴濞存粍鐗曢湁婵犲﹤瀚惌鎺楁煛瀹€鈧崰鏍х暦椤愶箑绀嬫い鎾愁槶閸庣敻寮诲☉婊呯杸闁规儳澧庢导鍥⒑?2闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕闁秆勵殕閻撴洘銇勯鐔风仴濞存粍鐗曢湁婵犲﹤瀚惌鎺楁煛瀹€鈧崰鏍х暦椤愶箑绀嬫い鎾愁槶閸庣敻寮诲☉婊呯杸闁规儳澧庢导鍥⒑?7闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?(L x W x H), hold up to 165 lbs.
Just enjoy the leisure time with your family or friends in the outdoor breeze on our 4-piece patio sofa set. This outdoor furniture set is made of premium PE rattan with solid steel construction, which ensures stability and durability for long term use. Plus, the ergonomic backrest and wide armrest provide you with a comfortable sitting experience. With ample seat space and soft cushions, it is suitable for you to enjoy outdoor gathering time with your guests. Meanwhile, the cushion cover with a smooth zipper makes it convenient to clean. It will be a good addition for you!
Weather-resistant PE rattan ensures durability
Reinforced steel frame enhances overall stability
Adjustable feet prevent the floor from scratches
The coffee table with tempered glass top can hold food or drinks
Ergonomic design and soft cushions bring better sitting experience
Combined flexibly as needed
Perfect for backyard, poolside, lawn and so on
Material: PE Rattan, Steel, Sponge, Tempered Glass, Polyester
Overall Size of Loveseat: 27.5 x 47 x 30闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?(L x W x H)
Overall Size of Lounge Chair: 55 x 23.5 x 30闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?(L x W x H)
Overall Size of Single Sofa: 25.5 x 26.5 x 30闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?(L x W x H)
Overall Size of Coffee Table: 36 x 22 x 17闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?(L x W x H)
Back Cushion Size: 23.5 x 17.5 x 5闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?(L x W x H)
Seat size of Loveseat: 45 x 19.5 x 14闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?(L x W x H)
Seat size of Lounge Chair: 48.5 x 23.5 x 14闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?(L x W x H)
Seat size of Single Sofa: 19.5 x 21.5 x 12闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?(L x W x H)
Thickness of Seat Cushion: 3闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌ｉ幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷戠紒瀣儥閸庢粎绱掔紒妯肩疄鐎殿喖顭峰鎾晬閸曨厽婢戦梺璇插嚱缂嶅棙绂嶉弽顓炵；闁规崘顕ч崡鎶芥煏韫囧ň鍋撻弬銉ヤ壕?
Weight Capacity of Loveseat: 800lbs
Weight Capacity of Lounge Chair: 800lbs
Weight Capacity of Single Sofa: 400lbs
Weight Capacity of Coffee Table: 165lbs
Net Weight: 110lbs
1 x Loveseat
1 x Single Sofas
1 x Lounge Chair
1 x Coffee Table
3 x Seat Cushion
4x Back Cushion
1 x Instruction
The Tangkula guarantee is simple: provide customers with 100% satisfaction with of our Tangkula branded items and services. If you are not happy with our service or product or in need of help, drop us an email to firstname.lastname@example.org and we won't stop working until you're satisfied.
We offer a 90-day return guarantee:
Tangkula has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our product uses innovative forms of scenic, perception and design to bring Tangkula to life. If you receive any item not meeting expectation in 90 days from the date of purchase, please contact our service support team. Please refer to our Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly. We want you to be our lifelong customer.
We guarantee you a quick response:
Our support team pledges that we answer your inquiries up to 48 hours and will help and guide for many years to come.
We guarantee your privacy will be respected:
With Tangkula, you can be sure of consistent, world-class home and outdoor products that meet the highest global quality and safety, delivered in spec and on time.
We recognize that sometimes an item may not meet your needs or simply does not fit with your décor. In the event that you are not satisfied with your purchase, simply return it within 90 days from the date of delivery. Please keep in mind that all returns must be unused, unwashed, and undamaged and all packaging, labels, and tags must remain intact and be attached with the item. Promotional items, flash sales, clearance items, and any items marked as "final sale" are not eligible for partial refunds, exchanges, or returns. All sales are final. Otherwise, the item may not be eligible for return.
To initiate a return for an exchange or refund, please go to “My Account” and click “View My Orders”, you can apply for a return.
Please fill in the detailed information for a return or exchange. Once your request is approved, you can download the return label from the “Return Information”.
If you want to return it by yourself, please email us at email@example.com along with the return tracking number(s).
Please send all returns to:
11250 Poplar Ave, Fontana, CA, 92337
We do not refund or return original shipping charges. You are responsible for paying for your own shipping costs for returning any item to Tangkula. In the event that you are unable to ship the item out, we will process a return shipping label. Once we’ve received the returned item, we will then process your total refund, excluding return shipping costs, to your original method of payment. Please note that all refunds are processed within 3-7 business days.
If you cannot find what you’re looking for in our Return Policy, please visit our Contact Us page for additional customer service assistance.
Order Cancellation before Shipment:
If you need to cancel your order, you must cancel within 12 hours to receive a full refund.
To cancel your order, please go to “My Account” and click “View My Orders”. Fill in detailed information to cancel the order. Your refund will be processed and a credit will automatically be applied to the original method of payment within 3-7 business days.
Please note that we are updating our system maintenance between 11:30 pm-4:00 am PST Time. Any online cancellations are not supported. If you would like to cancel your order during this time, please contact our customer service at firstname.lastname@example.org.
Order Cancellation after Shipment:
If you need to cancel after 12 hours of the order and before the item is delivered, please go to “My Account” and click “View My Orders”, to apply to cancel the order. Fill in detailed information to cancel the order. We will process and recall your item(s) right away.
If the package has been recalled, you will receive a full refund minus a flat recall fee of $17.60*, which will be credited back to your original payment within 3-5 business days. *Each recalled package is $17.60.
If the package has failed to recall, you will receive a failed recall email notification. Please get in touch with email@example.com right away. Cancellations after shipment are only valid to UPS ground delivery service and FedEx. Any items delivered by truck, UPS surepost, or USPS cannot be recalled. All orders must be rejected at delivery.
For any item returns, you can request a return label. Please notify us in advance of any of the following returned reasons, so we can anticipate that return.
If you feel you have received a faulty or defective product, we want to quickly correct the problem. To apply for returns, please go to “My Account” and click “View My Orders”. Our support team will quickly reassess the issue and provide you with a response for up to 48 hours.
Received the Wrong Item:
We follow careful order picking procedures to ensure every item in your order is correct, but occasionally we do make mistakes. You can choose to keep the wrong item with a partial refund or request the correct item. To request the correct item, we may offer you a free-of-charge return shipping label.
Please go to “My Account” and click “View My Orders” to apply for returns. We will, upon request, send you the correct item or issue a full refund.
Item Damaged During Transit:
In the unlikely event your item arrives at you in less than perfect condition, please reject the delivery immediately and get in touch with us at firstname.lastname@example.org. We will work with the shipping company and expedite your new replacement order. Alternatively, a full refund can be requested after we’ve submitted a damage claim with the shipping company and receive confirmation. We may require images and/or videos of the defective product.
Missing or Lost Item:
If you suspect your package is missing or lost, please email our customer service team at email@example.com with the order number as well as the tracking number so that we can initiate a lost package claim. This claim will help in the recovery of your missing or lost package. The process will take 7 days until a formal confirmation can be received from the shipping company.
Tangkula 4 Pieces Rattan Conversation Set, Patiojoy Outdoor Furniture Set with Cushions, Lounge Sofa Set with Coffee Table
How do I contact Tangkula regarding my order?
Whatever happens to your order, you can contact us via firstname.lastname@example.org. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
When will my order be shipped out?
Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.
What shipping methods do you offer?
We use UPS ground, UPS surepost, USPS and freight transportation by truck to ship your orders. Each shipping method will be based according to the size and quantity of the items ordered.
How do I cancel my order?
Please initiate a cancel request from your personal center. If the order has already been shipped out, we would request $17.6 as a recall fee for each package. Please refer to the Return Policy for additional information.
What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
What if I have received a damaged order?
Please initiate a return request from your personal center and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Giantex with proof of the damage in detail as this will assist us in processing your order refund.
When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Tangkula to process your refund.
Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our standard delivery times (2-5 business days) are estimates and may vary due to external factors outside of Giantex, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
All orders are dispatched from our US warehouse within 24 Hours!
1. Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam & Canada excluding Yukon, Nunavut, Northwest Territories.
2. We do not deliver to FPO, APO, and PO Box addresses.
All orders are shipped out via UPS or USPS or FedEx or Pioneer.
Shipping Costs & Tax
Enjoy free logistics in the US and shipping charges in Canada. We do not charge any tax on our products.