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Zoom Tangkula 5 Pieces Fireplace Tools Wrought Iron Toolset 4 Tools & Decor Holder Indoor Outdoor Tong
Zoom Tangkula 5 Pieces Fireplace Tools Wrought Iron Toolset 4 Tools & Decor Holder Indoor Outdoor Tong
Zoom Tangkula 5 Pieces Fireplace Tools Wrought Iron Toolset 4 Tools & Decor Holder Indoor Outdoor Tong
Zoom Tangkula 5 Pieces Fireplace Tools Wrought Iron Toolset 4 Tools & Decor Holder Indoor Outdoor Tong
Zoom Tangkula 5 Pieces Fireplace Tools Wrought Iron Toolset 4 Tools & Decor Holder Indoor Outdoor Tong
Zoom Tangkula 5 Pieces Fireplace Tools Wrought Iron Toolset 4 Tools & Decor Holder Indoor Outdoor Tong
Zoom Tangkula 5 Pieces Fireplace Tools Wrought Iron Toolset 4 Tools & Decor Holder Indoor Outdoor Tong
Zoom Tangkula 5 Pieces Fireplace Tools Wrought Iron Toolset 4 Tools & Decor Holder Indoor Outdoor Tong
Zoom Tangkula 5 Pieces Fireplace Tools Wrought Iron Toolset 4 Tools & Decor Holder Indoor Outdoor Tong

Tangkula 5 Pieces Fireplace Tools Wrought Iron Toolset 4 Tools & Decor Holder Indoor Outdoor Tong

$65.99 USD
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1: 闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾剧懓顪冪€n亜顒㈡い鎰Г閹便劌顫滈崱妤€鈷掗梺缁樺笧閺咁偊骞夌粙娆惧悑闁割偒婢€缂冩洖鈹戦悩鍨毄闁稿绋戣灋婵炲棙鎸哥粻浼存煙闂傚鍔嶉柛濠傛健閺屾盯鈥﹂幋婵呯按婵炲瓨绮嶇划鎾诲蓟閻斿吋鍊绘俊顖濇娴犳挳姊洪柅鐐茶嫰婢ь喗绻濋埀顒佹綇閳轰礁鐏婃繝鐢靛У绾板秹宕曞畝鈧槐鎺楊敍濠婂骸濡?Construction& Durability闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾剧懓顪冪€n亜顒㈡い鎰Г閹便劌顫滈崱妤€鈷掗梺缁樺笧閺咁偊骞夌粙娆惧悑闁割偒婢€缂冩洖鈹戦悩鍨毄闁稿绋戣灋婵炲棙鎸哥粻浼存煙闂傚顦︾痪鎯с偢閺屾洘绻涜閹虫劙鏁嶅鍫熺厽闊洦娲栨禒鈺冩偖濞嗘挻鐓冪憸婊堝礈濮樿泛缁?from durable solid steel and processed with black finish technology,4 wrought iron fireplace tools are arranged around decor holder ,and top support keeps your tools organized that does not take up too much guest room space. 5 pieces fireplace tools with superior performance in rust-resistance, the corrosion-resistance and durability. 2: 闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾剧懓顪冪€n亜顒㈡い鎰Г閹便劌顫滈崱妤€鈷掗梺缁樺笧閺咁偊骞夌粙娆惧悑闁割偒婢€缂冩洖鈹戦悩鍨毄闁稿绋戣灋婵炲棙鎸哥粻浼存煙闂傚鍔嶉柛濠傛健閺屾盯鈥﹂幋婵呯按婵炲瓨绮嶇划鎾诲蓟閻斿吋鍊绘俊顖濇娴犳挳姊洪柅鐐茶嫰婢ь喗绻濋埀顒佹綇閳轰礁鐏婃繝鐢靛У绾板秹宕愰悽鍛婂€?Hooks & 4 Tools 闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾剧懓顪冪€n亜顒㈡い鎰Г閹便劌顫滈崱妤€鈷掗梺缁樺笧閺咁偊骞夌粙娆惧悑闁割偒婢€缂冩洖鈹戦悩鍨毄闁稿绋戣灋婵炲棙鎸哥粻浼存煙闂傚鍔嶉柛搴㈩殕娣囧﹪濡堕崨顔兼闂佺粯鎸诲ú鐔煎蓟閻斿吋鍊绘俊顖濆吹閸欏棝姊?fireplace decoration toolset includes tong, poker ,base ,shovel and brush. The simple duty base, built-in hooks on the side to hang the tools ,each tool has a hook shape handle at the top, feels good in the hand, fatigue free. The fireplace tongs help to safely place kindling and reposition logs while the fireplace brush features strong bristles to easily sweep ash and debris 3: 闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾剧懓顪冪€n亜顒㈡い鎰Г閹便劌顫滈崱妤€鈷掗梺缁樺笧閺咁偊骞夌粙娆惧悑闁割偒婢€缂冩洖鈹戦悩鍨毄闁稿绋戣灋婵炲棙鎸哥粻浼存煙闂傚鍔嶉柛濠傛健閺屾盯鈥﹂幋婵呯按婵炲瓨绮嶇划鎾诲蓟閻旂厧浼犻柛鏇ㄥ帨閵堝棎浜滈柨鏃傚帶椤╊剟鏌熼崣澶嬪€愭鐐茬Ч椤㈡瑩鎳栭埡鈧花绲?to Assemble 闂?5 PCS fireplace tools set is easy to assemble. You can quickly assemble the item and use it in a clear and easy-to-understand manual. The fireplace accessories products is designed to be sturdy and easy to use. 4: 闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾剧懓顪冪€n亜顒㈡い鎰Г閹便劌顫滈崱妤€鈷掗梺缁樺笧閺咁偊骞夌粙娆惧悑闁割偒婢€缂冩洖鈹戦悩鍨毄闁稿绋戣灋婵炲棙鎸哥粻浼存煙闂傚鍔嶉柛濠傛健閺屾盯鈥﹂幋婵呯按婵炲瓨绮嶇划鎾诲蓟閻旂厧浼犻柛鏇ㄥ帨閵堝棎浜滈柨鏃傚帶椤╊剟鏌熼崣澶嬪€愭鐐茬Ч椤㈡瑩鎳栭埡鈧花绲?to Transportation 闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾剧懓顪冪€n亜顒㈡い鎰Г閹便劌顫滈崱妤€鈷掗梺缁樺笧閺咁偊骞夌粙娆惧悑闁割偒婢€缂冩洖鈹戦悩鍨毄闁稿绋戣灋婵炲棙鎸哥粻浼存煙闂傚鍔嶉柛搴㈩殕娣囧﹪濡堕崨顔兼闂佺粯鎸诲ú鐔煎蓟閵娿儮鏀介柛鈩冦仜閸嬫捇宕ㄦ繝鍕垫锤缂備浇娉涢崺鈧琱ing merely 12 lb. The fireplace tools can be easily transported to back porch, covered patio, garage or family rooms . And you can move this rack to basements or wherever effortlessly when it闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾惧綊鏌i幋锝呅撻柛銈呭閺屾盯顢曢敐鍡欘槬缂佺偓鍎抽…鐑藉蓟閺囩喓绠鹃柣鎰靛墯閻濇梻绱掗悙顒€鍔ゆ繛纭风節瀵鏁嶉崟顏呭媰闁荤姴娲﹁ぐ鍐╂叏閺囥垺鈷?not in use. 5: 闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾剧懓顪冪€n亜顒㈡い鎰Г閹便劌顫滈崱妤€鈷掗梺缁樺笧閺咁偊骞夌粙娆惧悑闁割偒婢€缂冩洖鈹戦悩鍨毄闁稿绋戣灋婵炲棙鎸哥粻浼存煙闂傚鍔嶉柛濠傛健閺屾盯鈥﹂幋婵呯按婵炲瓨绮嶇划鎾诲蓟閻斿吋鍊绘俊顖濇閸旂鈹戦埄鍐ㄧ祷缂傚秴锕濠氭晲婢跺﹦顔掗梺鎯ф禋閸嬧偓闁稿鎹囬崺鈧柣鐐靛箮n Design 闂傚倸鍊搁崐鎼佸磹閹间礁纾归柟闂寸绾剧懓顪冪€n亜顒㈡い鎰Г閹便劌顫滈崱妤€鈷掗梺缁樺笧閺咁偊骞夌粙娆惧悑闁割偒婢€缂冩洖鈹戦悩鍨毄闁稿绋戣灋婵炲棙鎸哥粻浼存煙闂傚顦︾痪鎯с偢閺屾洘绻涜閹虫劙鏁嶅鍫熲拺闁兼祴鏅╅悞楣冩煕濮橈絽浜鹃梻浣告啞缁诲啴鍩呯粩鏀?and simple look with classic annulus handles, each tool is permanently bonded to the rod so it will not come loose with use.

The Tangkula guarantee is simple: provide customers with 100% satisfaction with of our Tangkula branded items and services. If you are not happy with our service or product or in need of help, drop us an email to support@tangkula.com and we won't stop working until you're satisfied.

We offer a 90-day return guarantee:
Tangkula has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our product uses innovative forms of scenic, perception and design to bring Tangkula to life. If you receive any item not meeting expectation in 90 days from the date of purchase, please contact our service support team. Please refer to our Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly. We want you to be our lifelong customer.

We guarantee you a quick response:
Our support team pledges that we answer your inquiries up to 48 hours and will help and guide for many years to come.

We guarantee your privacy will be respected:
We will not distribute your email address, receipt information or any other personal information to others. We will never discuss your personal situation with anyone else. We want to earn your trust. We will always treat you with respect and we value your privacy. If you want to know more about how we use your information, please refer to our Privacy Policy.

With Tangkula, you can be sure of consistent, world-class home and outdoor products that meet the highest global quality and safety, delivered in spec and on time.


Product Returns:
We recognize that sometimes an item may not meet your needs or simply does not fit with your décor. In the event that you are not satisfied with your purchase, simply return it within 90 days from the date of delivery. Please keep in mind that all returns must be unused, unwashed, and undamaged and all packaging, labels, and tags must remain intact and be attached with the item. Promotional items, flash sales, clearance items, and any items marked as "final sale" are not eligible for partial refunds, exchanges, or returns. All sales are final. Otherwise, the item may not be eligible for return.


To initiate a return for an exchange or refund, please go to “My Account” and click “View My Orders”, you can apply for a return.
Please fill in the detailed information for a return or exchange. Once your request is approved, you can download the return label from the “Return Information”.
If you want to return it by yourself, please email us at support@tangkula.com along with the return tracking number(s).

Please send all returns to:
Tangkula
11250 Poplar Ave, Fontana, CA, 92337
844-242-1885



We do not refund or return original shipping charges. You are responsible for paying for your own shipping costs for returning any item to Tangkula. In the event that you are unable to ship the item out, we will process a return shipping label. Once we’ve received the returned item, we will then process your total refund, excluding return shipping costs, to your original method of payment. Please note that all refunds are processed within 3-7 business days.

If you cannot find what you’re looking for in our Return Policy, please visit our Contact Us page for additional customer service assistance.

Order Cancellations
Order Cancellation before Shipment:

If you need to cancel your order, you must cancel within 12 hours to receive a full refund.

To cancel your order, please go to “My Account” and click “View My Orders”. Fill in detailed information to cancel the order. Your refund will be processed and a credit will automatically be applied to the original method of payment within 3-7 business days.

Please note that we are updating our system maintenance between 11:30 pm-4:00 am PST Time. Any online cancellations are not supported. If you would like to cancel your order during this time, please contact our customer service at support@tangkula.com.

Order Cancellation after Shipment:
If you need to cancel after 12 hours of the order and before the item is delivered, please go to “My Account” and click “View My Orders”, to apply to cancel the order. Fill in detailed information to cancel the order. We will process and recall your item(s) right away.
If the package has been recalled, you will receive a full refund minus a flat recall fee of $17.60*, which will be credited back to your original payment within 3-5 business days. *Each recalled package is $17.60.
If the package has failed to recall, you will receive a failed recall email notification. Please get in touch with support@tangkula.com right away. Cancellations after shipment are only valid to UPS ground delivery service and FedEx. Any items delivered by truck, UPS surepost, or USPS cannot be recalled. All orders must be rejected at delivery.

Returned Products:
For any item returns, you can request a return label. Please notify us in advance of any of the following returned reasons, so we can anticipate that return.

Defective Item:
If you feel you have received a faulty or defective product, we want to quickly correct the problem. To apply for returns, please go to “My Account” and click “View My Orders”. Our support team will quickly reassess the issue and provide you with a response for up to 48 hours.

Received the Wrong Item:
We follow careful order picking procedures to ensure every item in your order is correct, but occasionally we do make mistakes. You can choose to keep the wrong item with a partial refund or request the correct item. To request the correct item, we may offer you a free-of-charge return shipping label.

Please go to “My Account” and click “View My Orders” to apply for returns. We will, upon request, send you the correct item or issue a full refund.

Item Damaged During Transit:
In the unlikely event your item arrives at you in less than perfect condition, please reject the delivery immediately and get in touch with us at support@tangkula.com. We will work with the shipping company and expedite your new replacement order. Alternatively, a full refund can be requested after we’ve submitted a damage claim with the shipping company and receive confirmation. We may require images and/or videos of the defective product.

Missing or Lost Item:
If you suspect your package is missing or lost, please email our customer service team at support@tangkula.com with the order number as well as the tracking number so that we can initiate a lost package claim. This claim will help in the recovery of your missing or lost package. The process will take 7 days until a formal confirmation can be received from the shipping company.

Tangkula 5 Pieces Fireplace Tools Wrought Iron Toolset 4 Tools & Decor Holder Indoor Outdoor Tong

$65.99 USD

FAQ

How do I contact Tangkula regarding my order?

Whatever happens to your order, you can contact us via support@tangkula.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.

When will my order be shipped out?

Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.

What shipping methods do you offer?

We use UPS ground, UPS surepost, USPS and freight transportation by truck to ship your orders. Each shipping method will be based according to the size and quantity of the items ordered.

How do I cancel my order?

Please initiate a cancel request from your personal center. If the order has already been shipped out, we would request $17.6 as a recall fee for each package. Please refer to the Return Policy for additional information.

What if I don't receive my order?

Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.

What if I have received a damaged order?

Please initiate a return request from your personal center and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Giantex with proof of the damage in detail as this will assist us in processing your order refund.

When can I expect a refund debited to my account once I return the item?

Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.

What is the warranty of my item?

All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.

How do I return the item?

If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Tangkula to process your refund.

Is that possible for me to order replacement parts from you?

Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.

What is the estimated delivery time?

We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our standard delivery times (2-5 business days) are estimates and may vary due to external factors outside of Giantex, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.

Shipping

Shipping Time

All orders are dispatched from our US warehouse within 24 Hours!

Shipping Locations

1. Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam & Canada excluding Yukon, Nunavut, Northwest Territories.
2. We do not deliver to FPO, APO, and PO Box addresses.

Shipping Methods

All orders are shipped out via UPS or USPS or FedEx or Pioneer.

Shipping Costs & Tax

Enjoy free logistics in the US and shipping charges in Canada. We do not charge any tax on our products.

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