Tangkula 5 Pieces Patio Rattan Furniture Set, Outdoor Conversation Set
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- 5-Piece PE Rattan Conversation Set: Whether you are inviting friends as guests or enjoying the sunset with your family, this 5-piece PE rattan furniture set is the best companion. PE rattan is not easy to fade to ensure that it can be used for a long time outdoors. The X-shaped structure is dedicated to increasing stability and bearing capacity.
- Comfortable Seat & Multi-purpose Ottomans: The backrest and side armrests of the sofa will provide body support to maximize comfort. Ottomans can be used as a footstool or as a chair, which is widely used. The ottoman can be placed under the chair to save space when not in use. Besides, the ottoman can be fastened to the cushion through the rope buckle design.
- Durable Tempered Glass Coffee Table: The coffee table can provide a place to put tea cups and decorative green plants. The unique box structure increases the space utilization rate and brings more storage space. More importantly, tempered glass is more durable and safer than glass.
- Soft Cushion with humanized Zipper: Both chairs and ottomans feature cushions filled with high-density sponges, which can increase the softness and provide a more comfortable sitting feeling. Meanwhile, each cushion is designed with a zipper, so it is convenient for you to remove and clean.
- Product Dimensions: The size of the chair: 23" x 21" x 30.5" (L x W x H), the size of the coffee table: 15.5" x 15.5" x 15.5" (L x W x H), the size of the ottoman with cushion: 19.5" x 15.5" x 13"(L x W x H). Coffee table weight capacity: 70 lbs, chair weight capacity: 355 lbs, Ottoman weight capacity: 355 lbs.
Description
Our outdoor rattan furniture will add beauty, which is the perfect complement to your back garden. This 5-piece PE rattan conversation set contains 2 seats, 2 ottomans, and 1 tempered glass coffee table for you to enjoy a comfortable leisure life. The chairs and ottomans are supported by a steel frame and reinforced by an X-shaped structure, so this outdoor conversation set is weather-resistant and durable. Thanks to the upholstered cushion, both the seat and footrest provide a comfortable seating experience. The zipper design makes it possible to clean and easily disassemble the seat through the cushion. It is worth mentioning that this tempered glass coffee table top and interior are spacious enough for storage.
Feature
Weather-resistant rattan, not easy to fade, longer service life
Cross frame, excellent sturdiness, and better bearing capacity
Soft seat cushion with zipper, comfortable and easy to remove
The tempered glass tabletop is strong and easy to clean
A coffee table with a 2-layer design provides space for storage and display
The curved backrest fits the back perfectly and provides excellent support
The multi-purpose ottoman can be seen as a chair and footstool
Solid connection of ottoman to prevent the cushion from falling
Each ottoman can be placed under the chair to save space
Widely used in different scenes, such as poolside, terrace, and so on
Specification
Color of Cushion: Turquoise/Grey/White/Red
Color of Rattan: Mix Brown
Material: PE Rattan + Sponge + Tempered Glass
Chair Product Dimension: 23" x 21" x 30.5" (L x W x H)
Coffee Table Product Dimension: 15.5" x 15.5" x 15.5" (L x W x H)
Product Dimension (cushion Included): 19.5" x 15.5" x 13" (L x W x H)
Net Weight: 37.5 lbs
Chair Maximum Weight: 355 lbs
Ottoman Maximum Weight: 355 lbs
Coffee Table Maximum Weight: 70 lbs
Package Includes:
1 x Coffee Table
2 x Chairs
2 x Ottomans
FAQ
How do I contact Tangkula regarding my order?
Whatever happens to your order, you can contact us via support@tangkula.com. It is important to provide us with your email and telephone number, order number or tracking number so we can check the status of your order.
When will my order be shipped out?
Once we receive your order, we will process it in the same day and send out on the second day from Monday to Friday. Any orders placed on Saturday's will be sent out together with Sunday’s orders.
What shipping methods do you offer?
We use UPS ground, UPS surepost, USPS and freight transportation by truck to ship your orders. Each shipping method will be based according to the size and quantity of the items ordered.
How do I cancel my order?
Please initiate a cancel request from your personal center. If the order has already been shipped out, we would request $17.6 as a recall fee for each package. Please refer to the Return Policy for additional information.
What if I don't receive my order?
Please contact the carrier to see if they have delivered the item to the right address. Meanwhile, we also recommend sending us your phone number so we can put a claim against the carrier to search for your package. Generally, the search result should take one week.
What if I have received a damaged order?
Please initiate a return request from your personal center and within 3 business days after receiving your package. Note any visible damages (scrapes, dents, etc.) or operationally damaged (the system will not work), take the digital photographs and provide Giantex with proof of the damage in detail as this will assist us in processing your order refund.
When can I expect a refund debited to my account once I return the item?
Once you are authorized to return an item back to us, please pay close attention to the return tracking number. Once the item is delivered to our warehouse, we will issue you the refund in 3-5 business days.
What is the warranty of my item?
All items come with a guarantee 3-month warranty from the date of purchase. We will cover any cost occurred due to item quality issue.
How do I return the item?
If you received any defective items, you can contact us for a full refund. Most of our products can be returned within 3 months of purchase provided they are in sellable condition with original packaging, tags and a receipt. When your purchase fails to meet your expectations provided they are in sensible condition (items in original packaging, manufacturer's tags attached, undamaged) we request that the shipping cost must be paid by you in order for Tangkula to process your refund.
Is that possible for me to order replacement parts from you?
Normally we don’t sell parts individually. If your order is under warranty, we will send replacement parts to you without any charge providing if we have the parts available. If your order has extended its warranty date, we advise you to order any additional parts or replacements from your local hardware store.
What is the estimated delivery time?
We aim to ensure that you receive your order as quickly as possible. Once your order is successfully submitted, our warehouse processes your order the same business day. It is then picked, packed, and dispatched. Please note delivery times vary depending on your location and the possible courier screening that the package goes through. Our standard delivery times (2-5 business days) are estimates and may vary due to external factors outside of Giantex, and our courier’s, control. These factors may include but are not limited to, extreme weather conditions and technical failures.
Shipping
Shipping Time
All orders are dispatched from our US warehouse within 24 Hours!
Shipping Locations
1. Shipping is only valid for shipping addresses in the United States excluding Alaska, Hawaii, Puerto Rico, and Guam & Canada excluding Yukon, Nunavut, Northwest Territories.
2. We do not deliver to FPO, APO, and PO Box addresses.
Shipping Methods
All orders are shipped out via UPS or USPS or FedEx or Pioneer.
Shipping Costs & Tax
Enjoy free logistics in the US and shipping charges in Canada. We do not charge any tax on our products.
Our Guarantee
The Tangkula guarantee is simple: provide customers with 100% satisfaction with of our Tangkula branded items and services. If you are not happy with our service or product or in need of help, drop us an email to support@tangkula.com and we won't stop working until you're satisfied.
We offer a 90-day return guarantee:
Tangkula has built its reputation by designing a comfortable and pleasant lifestyle experience without compromising on aesthetics. Each of our product uses innovative forms of scenic, perception and design to bring Tangkula to life. If you receive any item not meeting expectation in 90 days from the date of purchase, please contact our service support team. Please refer to our Return Policy for more detailed information about returns. We guarantee that we will do our best to resolve your issue as quickly and thoroughly. We want you to be our lifelong customer.
We guarantee you a quick response:
Our support team pledges that we answer your inquiries up to 48 hours and will help and guide for many years to come.
We guarantee your privacy will be respected:
We will not distribute your email address, receipt information or any other personal information to others. We will never discuss your personal situation with anyone else. We want to earn your trust. We will always treat you with respect and we value your privacy. If you want to know more about how we use your information, please refer to our Privacy Policy.